Frequently Asked Questions
Here are a list of some of the most commonly asked questions. If you have a question that is not listed please contact us.
What are you opening hours?
We are open Monday to Friday 8 until 5pm and Saturday mornings 8 until 12 midday, we are also happy to accommodate any out of hours appointments, please contact us on email@example.com or 01347 811 924 for further details.
Do you offer onsite visits?
Yes we are happy to call over anytime free of charge to advise you on the options available for worktops, we can also advise on cost.
How do we receive a quotation?
No problem, all we need is a measured outline of your worksurface area and indication of detailed areas you may require? For example undermouted sink cut outs, drainer grooves or inset hob. Don’t worry if it’s too complicated, we will guide you as much as we can.
What thickness material do you supply?
We generally offer 30mm or 20mm work surfaces in both polished textured materials.
Do you fabricate your own worktops?
Yes we do from our workshop in Sutton on the Forest York, our experienced mason’s carefully craft stone from a raw state through to the finished work surface using our own in house machinery.
What is Quartz?
Quartz worktops are approximately 93-95% quartz crystals mixed with a 7-5% balance of colour pigments and bonding agents. The result of this mixture is a technically advanced stone product produced in a broad spectrum of modern and fashionable colours. The Silestone® quartz brand has the added advantage of having P+® Bacteriostatic protection built in.
Are you an approved Fabricator of Silestone®?
Yes we are an approved fabricator, we are able to offer the Silestone® 10 year Warranty and we have a wealth of experience in working with Silestone® www.silestone.co.uk.
How do you care for your worktops?
If you are having Quartz worksurfaces its easy, just plain and simple soapy water, owing to their non-porous nature they are easy to maintain. Please follow the following link to see how Silestone suggest looking after their Quartz work surfaces. Granite worktops are easy to look after too, all our Granite & Marble surfaces are treated using a special Nano Technology stain proof sealer, which creates an impregnating, invisible and breathable seal that protects natural stone.
Does the materials differ in cost?
Yes, unfortunately all of the materials vary in cost owing to many different factors, please feel free to ask for guidance.